Privacy Policy

Last updated: September 2, 2026

1. Introduction

DOGO ENTERTAINMENT, C.U.I.T. No. 33-71761509-9, with registered address at Conesa 4560, Capital Federal, City of Buenos Aires, Republic of Argentina (“We”, “Us” or “Our”), has prepared this Privacy Policy (“Policy”) to explain how we collect, use, store and protect personal data (“Data”) relating to individuals who access, browse or make purchases through https://wostienda.com/ (the “Site”).

Any person who uses the Site will be referred to as a “User” for the purposes of this Policy.

2. Acceptance

Use of the Site implies acknowledgment of this Privacy Policy and the applicable Terms and Conditions.

If a User does not agree with the way we process their Data, they should refrain from using functionalities that require the provision of such Data, without prejudice to any rights available under applicable law.

3. Amendments

We may amend this Policy whenever necessary, subject to the limitations established by applicable law.

The updated version will be published on the Site together with the date of the latest update.

Where required by applicable law or by the nature of the changes, we may communicate amendments by email or through other contact methods provided by the User.

Users are encouraged to review this Policy periodically.

4. Data Controller

The controller responsible for the database and processing of Data collected through the Site is:

DOGO ENTERTAINMENT
CUIT: 33-71761509-9
Address: Conesa 4560, Capital Federal, City of Buenos Aires, Republic of Argentina
Email: [email protected]

5. Processing principles

We process Data confidentially, in good faith and in accordance with applicable law.

We adopt reasonable measures intended to protect the privacy, integrity and security of information provided by Users.

6. Data we may collect

Depending on how a User interacts with the Site, we may collect and process, among other information:

first and last name;
email address;
telephone number;
address and delivery address;
postal code;
city;
province, state or region;
country of residence;
identification documents where necessary;
tax and invoicing information;
information relating to products purchased;
order number and purchase history;
information necessary to manage payments and transactions;
information required to manage domestic and international shipments;
IP address;
device, browser and operating system information;
browsing history within the Site;
language, country and currency preferences;
information collected through cookies and similar technologies;
and any other information voluntarily provided by Users through forms, communications or inquiries.

Payment-related Data may be processed directly by payment service providers enabled on the Site.

7. Purposes of processing

We may use Data for the following purposes:

creating, processing and managing orders;
verifying the buyer's identity where necessary;
processing payments;
issuing invoices, credit notes or other documentation;
preparing and managing shipments;
managing deliveries within Argentina;
managing international shipments;
tracking orders;
managing exchanges, returns, cancellations and complaints;
providing customer support;
responding to inquiries;
preventing fraudulent transactions or misuse of the Site;
complying with legal, tax and regulatory obligations;
administering and improving the operation of the Site;
analyzing store usage;
remembering User preferences;
sending communications related to a purchase;
and, where appropriate and based on a valid legal basis, sending news, promotions or marketing communications.

8. Service providers involved in store operations

In order to provide the services available through the Site, certain Data may be processed by or shared with providers involved in operating the store.

These may include:

Tiendanube, as the e-commerce technology platform;
Pago Nube, as a payment service provider;
Mercado Pago, where used as a payment method;
Shipnow and associated logistics providers for shipments within Argentina;
DHL Express, for international shipping and delivery;
hosting, technology, communications, analytics, invoicing and support providers;
banks and payment processors;
professional advisers;
and government bodies or authorities where legally required.

We will only share information reasonably necessary for such third parties to perform their respective functions.

9. Payments

Available payment methods may vary depending on the country and currency selected.

Information required to process a transaction may be sent directly to providers such as Pago Nube, Mercado Pago, banks, card networks or other enabled payment processors.

Processing carried out by those providers may also be governed by their own privacy policies and terms of service.

10. Shipping and logistics

In order to complete a delivery, we may share the following Data with logistics providers:

first and last name;
address;
postal code;
city;
province or state;
country;
telephone number;
email address;
information necessary to identify and manage the order.

Orders within Argentina may be handled by Shipnow and associated operators.

International orders may be handled by DHL Express.

For international transactions, certain Data may also be disclosed to customs, tax or regulatory authorities where required to manage the export, import or delivery of the order.

11. International Data transfers

Because the Site operates internationally, certain service providers may be located outside the Republic of Argentina or process information in other jurisdictions.

This may occur, for example, when using global technology services, payment providers or international logistics services such as DHL Express.

Where Data is transferred to other jurisdictions, we will take the appropriate measures required to comply with applicable rules governing international transfers of personal data.

12. Marketing communications

Where a User has consented to receive promotional communications, we may send information about products, releases, restocks, promotions or other news related to WOS and the store.

Users may opt out of such communications at any time by using the unsubscribe mechanism provided in the messages or by contacting us.

Users may continue to receive essential operational communications related to orders, payments, shipping or customer service.

13. Data retention

We will retain Data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal or regulatory obligations.

When Data is no longer necessary, we may delete, anonymize or otherwise de-identify it in accordance with applicable law.

14. User rights

Users may exercise rights granted to them under applicable law, which may include:

access to their Data;
rectification;
updating;
deletion;
withdrawal or revocation of consent where applicable;
objection to certain processing activities;
and opting out of marketing communications.

To exercise these rights, Users may contact:

[email protected]

We may request information reasonably necessary to verify the identity of the requesting person before processing the request.

15. Accuracy of Data

Users are responsible for providing truthful, accurate, complete and up-to-date information.

If any information changes, Users are encouraged to update it or notify us of the required correction.

Incorrect or incomplete Data may prevent or delay the processing of a purchase, payment, invoice or shipment.

16. Security

We adopt reasonable technical and organizational measures intended to protect Data against loss, alteration, unauthorized access, disclosure or processing.

We also seek to ensure that providers processing Data on our behalf maintain appropriate security and confidentiality measures.

However, no electronic system or transmission of information can guarantee absolute security.

17. Cookies and similar technologies

The Site may use cookies and similar technologies to:

enable store functionality;
remember country, currency, language and other preferences;
maintain the shopping cart;
analyze traffic and browsing behavior;
measure Site performance;
and, where applicable, carry out advertising or marketing activities.

Users may manage or disable certain cookies through their browser settings or tools made available through the Site.

Disabling certain cookies may affect some functionalities.

18. Technical information

When accessing the Site, we may automatically receive certain technical information such as IP address, device used, browser, operating system, pages visited and date and time of access.

This information may be used for security, fraud prevention, maintenance, statistical analysis and improvement of the Site.

19. Minors

We do not intentionally collect personal Data from minors or seek to allow purchases by individuals who lack sufficient legal capacity to enter into contracts.

If we become aware that a minor's Data has been provided without valid authorization, we may take appropriate steps to delete or otherwise process that information in accordance with applicable law.

20. Third parties and external links

The Site may contain links to websites or services operated by third parties.

Those third parties are responsible for their own privacy practices.

We encourage Users to review the privacy policies and terms of each external service before providing Data through them.

21. Corporate changes and legal requirements

Data may be disclosed where necessary in connection with a corporate reorganization, transfer of assets, merger, acquisition or similar transaction, in accordance with applicable law.

We may also disclose information where required by law, court order or a valid request from a competent authority.

22. Users residing in Argentina

Users residing in Argentina are informed that the Agencia de Acceso a la Información Pública, as the supervisory authority under Law No. 25,326, is empowered to receive complaints and claims from individuals whose rights may have been affected by breaches of applicable personal data protection regulations.

23. Contact

For any questions concerning this Policy, the processing of Data or the exercise of privacy rights, Users may contact: